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shipping, delivery, returns & exchanges
My order is a gift. Will it include an invoice, price tags or gift card?
Something's out of stock
Can I change or cancel my order?
Delivery Timelines (USA)
My parcel arrived damaged, what do I do?
Where is my order?
Will I have to pay duties or taxes on my order?
How can I track my order?
What are your shipping costs?
Can I exchange my order?
Will my order be affected by Covid-19?
How do I refund an order?
Can I return my frank green?